At Shahi Sadris, we aim to provide you with a delightful shopping experience. If, for any reason, you are not completely satisfied with your purchase, our return and exchange policy ensures a hassle-free process. Please read the following terms carefully:

1. Eligibility for Return and Exchange:

• We accept returns and exchanges within 10 days of the delivery date.
  
• The item must be in its original condition, unworn, and with all tags attached.

2. Non-Returnable Items:

• Customized or personalized items.
  
• Items marked as final sale.
• Any item not in its original condition or damaged.

3. How to Initiate a Return or Exchange:

• Contact our Customer Service team at [email protected] to initiate the process.
  
• Provide your order number, the item(s) you wish to return or exchange, and the reason for the return.

4. Return and Exchange Process:

• Once your return/exchange request is approved, you will be responsible for the return shipping costs.
  
• Carefully pack the item in its original packaging along with the packing slip.
  
• Attach the provided return shipping label to the package.
• Drop off the package at the designated shipping carrier.

5. Refund Process:

• Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.
  

6. Exchange Process:

• Upon receiving your returned item, we will process an exchange for the desired item if available.
  
• If the requested item is not available, we will issue a refund to the original payment method.

7. Cancellation Policy:

• Orders can be canceled within 24 hours of purchase. Contact our Customer Service team for assistance.

8. Contact Information:

• For any inquiries or assistance regarding returns and exchanges, please contact our Customer Service team at [email protected].
  

By shopping with Shahi Sadris, you agree to abide by the terms and conditions outlined in this Return and Exchange Policy. We reserve the right to modify this policy at any time, and any changes will be communicated on our website.